Some of us thought that they know the differences between Quality Assurance (QA) & Quality Control (QC).
But, do we really know what we thought we comprehended?Or just merely assumptions?
Anyway, below are some pointers to enlighten us :
Quality Control (QC):
What?
The activities or techniques used to achieve and maintain the product quality, process and service.
How?
The activities or techniques used to achieve and maintain the product quality, process and service.
How?
Finding & eliminating causes of quality problems through tools & equipment so that customer’s requirements are continually met.
Quality Assurance (QA):
What?
Prevention of quality problems through planned and systematic activities including documentation.
How?
Establish a good quality management system and the assessment of its adequacy & conformance audit of the operation system & the review of the system itself.
How?
Establish a good quality management system and the assessment of its adequacy & conformance audit of the operation system & the review of the system itself.
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