Saturday, October 17, 2009

QC & QA: What and How Story


Some of us thought that they know the differences between Quality Assurance (QA) & Quality Control (QC).
But, do we really know what we thought we comprehended?Or just merely assumptions?
Anyway, below are some pointers to enlighten us :

Quality Control (QC):
What?
The activities or techniques used to achieve and maintain the product quality, process and service.
How?
Finding & eliminating causes of quality problems through tools & equipment so that customer’s requirements are continually met.

Quality Assurance (QA):
What?
Prevention of quality problems through planned and systematic activities including documentation.
How?
Establish a good quality management system and the assessment of its adequacy & conformance audit of the operation system & the review of the system itself.

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