Principles Of Quality Management System (ISO 9001)

There are 8 principles which form the back bone of the maintenance and sustainability of implementating Quality Management System in an organization.

Principle 1: Customer Focus Organization

• Organizations depends on their customers. Thus, they should comprehend current and future customer need, meet customer requirement as well as striving to exceed customer expectations

Principle 2: Leadership

• Establishment unity of purpose and way forward of the organization by the top management. They should create and maintain the internal environment in which people can become fully involved in achieving the organization’s objectives

Principle 3: Involvement of People

• People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization’s benefit.

Principle 4: Process Approach

• A desire result is achieved more efficiently when related resource and activities are managed as a process.

Principle 5: System Approach

• Identifying, understanding and managing a system of interrelated processes for a given objective improve the organization’s effectiveness and efficiency.

Principle 6 : Continual Improvement

• Continual improvement should be a permanent objective of the organization.
  

Principle 7 :Factual Approach to Decision Making

• Effective decisions are based on the analysis of data and information.
  

Principle 8: Mutual Beneficial Supplier Relationship

• An organization and its supplier are interdependent, and a mutually beneficial relationship enhance the ability of both to create value.