3rd Business Excellence Global Conference & 17th Asia Pacific Quality Conferance in Singapore

The Singapore Productivity Association (SPA) and SPRING Singapore in collaboration with Asia Pacific Quality Organization (APQO) and Asian Productivity Organization (APO) is organizing the 3rd Business Excellence Global Conference & 17th Asia Pacific Quality Conference, with the theme 'Productivity - Enabling Business Excellence'.

Organisations often wonder how they can become more productive and work within the constraints of limited resources. Leveraging on the business excellence journey will help organisations increase their productivity to maximise their resources and build an internal capability, to effectively grow the business.

The conference will be held from 17th to 20th October 2011 at the Marina Bay Sands and brings together leaders from premier business excellence initiatives, BE award winners from around the globe and subject matter experts in business excellence and quality who will share best practices and insights in managing organisations for success in today's globalized environment. This will provide participants with a unique opportunity to gain a global perspective on best practices in Business Excellence.


CEOs, COOs, senior leaders, directors, dept heads, heads operating units, senior managers, professionals, executives, business /organisational excellence leaders/practitioners, from all businesses, industries and sectors

For more info, kindly log on to:
http://www.begcapqc.com/abt_be.html

QMR Conference 2011 in Malaysia

For more info, kindly log on to http://www.sqc.com.my/

The Evolution of Product Quality Approach

The emphasis of quality has evolved through four distinct stages since World War II - from “fix-it-in” to inspect-it-in to built-it-in to design-it-in.

Here are the key differences :
• The fix-it-in approach to quality - Rework any defective products identified by quality inspectors at the end of the production process.
• The inspect-it-in approach to quality - Have quality inspectors sample work in process and prescribe machine adjustment to avoid substandard output.
• The built-it-in approach to quality - Make everyone who touches the product responsible for spotting and correcting defects. Emphasis is on identifying and eliminating causes of quality problem
• The design-it-in approach to quality - Intense customer and employee involvement drives the entire design-production cycle. Emphasis is on continuous improvement of personnel, processes and product.

Progressive managers are moving away from the first two approaches to built-it-in and design-it-in approaches. A popular label for the built it in design and design it in approaches to quality is total quality management (TQM)