Thoughts on Quality

1. Everything can be improved. C. W. Barron

2. Quality is remembered long after the price is forgotten. Gucci Family Slogan

3. The quality of expectations determines the quality of our action. Andre Godin

4. Quality begins on the inside... and then works its way out. Bob Moawad

5. Quality is not an act, it is a habit. Aristotle

6. Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric. Philip Crosby

7. Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers. Anthony Robbins

8. Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. Tom Peters

9.The quality of a leader is reflected in the standards they set for themselves. Ray Kroc

10. We never, then, love a person, but only qualities. Blaise Pascal